The Front Desk Officer is responsible for welcoming guests, managing incoming calls, handling inquiries, and ensuring smooth front-office operations. This role serves as the first point of contact for visitors and customers, providing professional customer service and administrative support to the organization.
Key Responsibilities
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Greet and welcome visitors in a friendly and professional manner.
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Answer, screen, and direct phone calls to appropriate staff.
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Manage appointment scheduling and maintain visitor logs.
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Handle customer inquiries, provide information, and resolve minor issues.
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Maintain a clean and organized reception area.
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Receive and distribute mail, deliveries, and packages.
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Assist with basic administrative tasks such as filing, photocopying, and data entry.
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Ensure front desk operations follow company policies and procedures.
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Support other departments with administrative needs as required.
Requirements
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High school diploma or equivalent; additional administrative training is a plus.
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Proven experience as a Front Desk Officer, Receptionist, or similar role.
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Excellent communication and customer service skills.
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Strong organizational and multitasking abilities.
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Proficiency in basic computer applications (MS Word, Excel, email).
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Professional appearance and positive attitude.
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Ability to remain calm and polite under pressure.
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Good interpersonal skills and attention to detail.
Apply Now
👉 Apply Here: https://www.jobberman.com/jobs/front-desk
